Check in was fast and easy. The decor was boutique hotel quality. Facility was immaculate. Comfy beds, great pillows, lots of towels and black out curtains! I like that they still had a clock radio in the room, a state of the art one! Leticia in housekeeping made sure our room was spotless and full of great amenities. Lots of thoughtful touches! I did not expect to get a coupon for full breakfast at Denny's! And the welcome cookie was sweet, literally.
Jim
март 2023 г.
Breakfast, pool , sauna, and bed were comfortable. They have a friendly staff, and having Denny’s for breakfast was amazing.
Eric
июль 2023 г.
The person who checked us in was very happy and friendly and made us feel special. She gave us some very yummy cookies. Our room was exceptional. Very clean and it felt comfortable. We had a problem with the cooler and someone came up immediately and fixed it for us. It is the "best" Best Western I have ever stayed in.
Aschliman
июль 2023 г.
We stayed in the king suite which worked out great for our daughters to come stay with us. The 24-hour Denny's attached to the hotel was convenient and served as a great meeting place with other family members. Staff was extremely friendly and accommodating. We will definitely stay here when we come back to Salem.
Kathleen
август 2023 г.
The staff was amazing and very friendly! Pool and Hot Tub was great, my kids loved the Pool and Kids Pool. Breakfast at Dennys!! On our last night we ended up needing a second room for my husband since his camp site got flooded out the night before and ended up with the last room available that the hotel had! Very greatful! They saved the day!
Liz
апрель 2023 г.
Desk worker was amazing at check in and check out. Plenty of parking. Option of which floor we stayed on! It was overall an excellent experience. Lighting was great in the room and there were plenty of outlets. The beds were COMFORTABLE! And this is one of the only places that the next day, I didn't have a kinked neck or back from the bed. Great job!
Mallory
апрель 2023 г.
I enjoyed the beds very comfortable the staff was super nice and accommodating. Loved the glass cups in the rooms as well as the water in the fridge very nice touch.
Verla
январь 2023 г.
Had all the amenities. Other hotels have omitted some toiletries, limited to only shampoo and soap and had limited staff. One hotel we stayed at only provided one soap for sink to use between that and shower. Here, they supplied soaps, shampoo, conditioner, lotion, make-up wipes, and mouthwash already in the room. They provide a free coupon providing breakfast at the next door Denny’s restaurant along with a discount for dinner there. Very nice staff and full tea and coffee in lobby with a cookie at check on and complimentary water bottle in refrigerator in room. These small touches make all the difference after a long motorcycle ride in the summer!
Beverley
август 2022 г.
Loved the pool hours. The size of the room is great for family and the beds were comfortable. The facility itself was very nice and clean.
Monique
август 2022 г.
The front desk staff were always friendly and always greeted us. The location was very convenient. We found out the hotel was pet friendly and wouldn’t have even known, our room was very clean and free of any odors. I’m definitely going to recommend this hotel to my friends!
Roberta
июль 2023 г.